With having a long experience and a team of dedicated professionals, H.R. International has developed and evolved as a leader in the outsourcing services since, it lays serious efforts to offer reliable, advanced and highly customized recruitment solutions to its clients all across the globe. Our unmatched competence summed with our distinctive knowledge and commitment have always added value to our business because these help us deliver high-quality services to all our esteemed clients within the time specified from their end.
Therefore, we assure that we will turn out a reliable solution for all the employment and visa processing queries, and hold the capability to provide cutting-edge services in response to the same.
CATEGORIZATION OF DOCUMENTS / DATA –
- A responsive website to efficiently handle each diplomatic mission through which all relevant information can be accessed.
- Personalised guidance offered to each applicant.
- All queries placed by the end of the applicants are resolved through telephonic conversation, email/internet and postal email.
- Training and advising the travel agents, airlines and education agents.
- Providing regular update on the e-mail and on call with respect to the visa information, and offering the applicants the facility to apply for visa all across the globe.
PRE-SCRUTINY AND ACCEPTANCE OF APPLICATIONS/DOCUMENTS –
- The applications after thorough reviewing on the parameters of completeness and validity, provided by the diplomatic missions/ embassies are accepted.
- Before acceptance of these, both the applicants and the staff have to sign the checklists.
- After detailed pre-scrutiny, the passport and other relevant documents are accepted.
- Counseling is offered to applicants whose applications are found incomplete or invalid due to any reason and further documentation is required.
- Under the condition, when the applicant insists to process the application despite being forewarded that it is invalid, we annotate the checklists and enter a remark that the application has been forwarded since, the applicant elected to forward the same although well-informed about its invalidity.
- Strictly adhere to the checklist offered by the diplomatic missions.
- Neutral acceptance of all the applications.
- Not refusing any application.
HELPDESK SUPPORT –
- Application information service available for customers in Middle East and European countries along with USA, UK, France, Germany, Poland, Canada, Singapore, Malaysia, etc.
- Backed by a team of professional multilingual experts with an ability to handle large voice calls and emails.
- Standardized email responses
- Telephonic communication to counsel and inform the applicants about the visa processing covering all major areas.
INTEGRATION OF DATA -
- This is a standard operating methodology to configure the applications according to the guidelines defined by our client’s government/ diplomatic missions. All received applications are closely inspected to ensure our capability in meeting the defined timelines.
- All staff members are trained to handle multitasks, therefore, these are periodically assigned different roles and thus, are enabled to perform different functions. These rotations are done to ensure that not even a single employee develops a vested right in any position.
- A minimum of two persons handle all the transactions, either with an electronic/paper trail of input or through handover/takeover. This is done to ensure that no deceptive data duplication or insertion/removal of any documents with the intent of fraud takes place.
- All entries of the applications, both manual and electrical for each day are checked to confirm reconciliation of both funds and applications in an accurate manner.
